How To Find The Best Customer Support Agents For Your Team
This is a story how we at Toggl are using automated skill-based testing to hire top customer support agents with little effort. Our Support Team Lead shares her thoughts on what skills an excellent customer success agent should have, and shares some useful tips on how to build workable tests with Hundred5.
13 Best Office Plants to Boost Workplace Productivity
Office plants matter, just like team-building games and other staff morale strategies.
5 Best Android Apps for Productivity
I sometimes struggle to get things done, as – I have no doubt – you do, too.
The Student Survival Guide to Productivity
Every student struggles with productivity. College is one of the first points in life where you have near full control over your own time. And while that freedom can feel great, balancing what you want to do and what you need…
How to Increase Your Productivity with the Eisenhower Matrix
Time management gurus extoll the virtues of the Eisenhower Matrix for cutting through the mess and getting to the heart of the matter. If you want a clear and effective method for improving your decision-making prowess, look no further.
Improving Active Listening Skills at the Workplace
Active listening skills in the workplace can increase productivity, facilitate a healthy workplace culture, prevent mistakes, and avoid misunderstandings.