So tick the projects that you want to change (1) and set them all as private or share them all with the whole team (2) faster than ever:

Click here to read more about user privacy settings in Toggl.

We are working on the load issues right now, trying to fix this as quick as we can. We’ll be posting regular updates in our public forum here.

Please bear with us, we are extremely sorry about this!

• Toggl – Planner integration is now instant, so as soon as you add or edit anything in one, the change is immediately also reflected in the other.

• Toggl – Basecamp Classic integration processing is now much faster on the system side and a large number of bugs in the old integration have been fixed.

Note: both integrations are still in Beta and before we turn them on for everyone, we’d be grateful for some volunteers who’d like to test them. If you’re interested please contact our Support via email.

The key changes are:

• Report navigation changed – you have the Summary, the Details, and your familiar Weekly and Bookmarked;
• Decimal view for time now available on web reports;
• Rounding is now turned on from the top of the list;
• Pie chart has moved to the sidebar;
• Time entry edit no longer requires a ‘Save’ – it’s now automatic just as on the home page

Click here to view the detailed user guide to the new reports.

Please let us know if you notice any strange behaviour – we will fix any issues as quickly as possible.

Open Preferences on the Desktop app to enable the menu bar icon:

Now check your menu bar to find the icon. When you’re not working, the Toggl button is grey. Hover over the icon to see your total hours for the day:

When you are working on something, your Toggl button is red and will show you the time as it’s running. Just click on the button for more actions:

The menu bar icon is included in the latest update. If you don’t have the newest Toggl desktop yet, you can download it now.

Browse around and you’ll see that all the features you love about Toggl are still there, simply laid out a bit differently.

Notice, for example, the small Basecamp logo next to the ‘Beta development’ project indicating that this project is integrating with Basecamp for you:

The new design should be even more user-friendly and intuitive. If you have any questions, though, don’t hesitate to contact our Support.

This, along with the My Profile page changes, is another step towards bringing all of Toggl’s different parts that have been developed over time under one unified design. Now only the Reports page layout remains.

QR code with the link:

After 2 days of instability, we have managed to restore all Toggl functionalities to the norm. Feel free to go back in, try it out and give us feedback yourself! Since we’ve seen the load improving, we can start re-adding some functionalities that we temporarily removed also, including sidebar chart and integrations, so keep an eye out!

So now to explain:

• The root cause for these events was a toxic cocktail of our database hitting its memory limits due to a fast growth that it experienced, and increased traffic which in a most inconvenient way exposed some parts of unoptimized code.
• As this indicates, we clearly had scalability issues. We then worked on optimizing the code, and at the same time upgraded our hardware. Sadly there was not an easy or quick enough way out of the situation, but it has now been sorted and we are now better prepared and have contingency plans for the future, should this ever happen again.
• In general, we recommend using either m.toggl.com, Google Chrome offline extension (http://bit.ly/x7y1S1), or the new Toggl Desktop (http://bit.ly/zjAUMz). These work with much improved offline handling, and can be used for time tracking even in the case of server failure.
• We’re adding similar offline support to Toggl main page in the upcoming months.

Those were nerve-wrecking hours for you, we are sincerely sorry for all of this, and certainly better prepared for similar issues in the future.

For all Pro users, we will add two days of extra usage of Pro features for free to all of you, to somehwat compensate for the two days that you had to deal with troubled Toggl.

……………………

(04.01.2012)

We had major load issues yesterday, which caused Toggl to behave slow and be occasionally unavailable.

The main cause of the issues was the graph/chart on the home page – there was an error in the request for this graph. Unfortunately the existence of this error only emerged yesterday when we had the largest amount of traffic in Toggl’s lifetime, and parallel to that, a very large number of reports were generated.

For the above reason, that chart has temporarily been removed, but will be returned soon.

Due to a considerable increase in the number of Toggl users recently there are also other requests that need optimizing. Also, I admit that we should have coordinated the notifying of our team and users about the load problems more efficiently.

I apologise again for the problems that occurred yesterday. Availablity is a high priority for us and we will continue working towards improving this long-term.

Regular updates on this particular issue are and will continue to be posted in the public forum here: http://support.toggl.com/discussions/questions/386-toggl-difficulties

PS. We released a draft version of 2012 Q1 Toggl Development Roadmap to make Toggl development process a bit more transparent.